Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Franklin Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of AUD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that guests are required to present a photo ID and valid credit card upon check in. A credit card pre-authorisation of up to AUD $300 will be charged on the day of booking to cover any incidental charges. Please note that there is a 1.75% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 2.5% charge when you pay with an American Express credit card. All guests must sign the property's Terms of Stay. Please note that guests under the age of 18 can only check in when accompanied by a parent or official guardian. Please note that this hotel has a strict 'No Party Policy'. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged. Same-day bookings must be made before 21:30 hours. Please note that sofa beds are available on request at a cost of AUD 30 per night. Sofa beds are required to be booked prior to arrival.