Please inform Pacific Views Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. This property will not accommodate hen, stag or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The property's reception opening hours are: Monday to Friday: 9:00 to 17:00 Saturday: 11:00 to 14:00 Sunday and Public Holidays: 12:00 to 14:00 Guests checking in must be over 18 and have a valid credit card and photo ID on arrival. Debit cards are not accepted. Please note that there is a 3% charge when you pay with American Express credit cards. This property does not accept payments with Diners Club credit cards. Please note that this property has a strict 'No Party Policy.' Failure to comply with property policies may result in guests' eviction and the loss of any deposits or payments made. Please note that this property has no policies, procedures or resources to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee school graduate guests' safety, comfort and convenience during this period. Guests arriving after check-in hours are requested to inform the property at least 24 hours prior to their expected arrival time. Guests checking in after the check-in hours are required to collect their keys from the key safe at the property.