InterContinental Hotels Sofia by IHG

Name: InterContinental Hotels Sofia by IHG
Address: Old City Center, pl. 'Narodno sabranie' 4, Sofia, 1000, Bulgaria, Sofia, 1000, Bulgaria

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Fast facts

Check in from:	15:00
Check out before:	12:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Fitness centre

Spa

More about InterContinental Hotels Sofia by IHG

InterContinental Hotels Sofia by IHG

InterContinental Sofia is located at the heart of the capital, adjacent to the country’s primary government buildings and cultural highlights with convenient access to the business district.

Reviews from

Mentioned by travellers

Couple

Comment: 30 Jun 2026

Stayed in: Jun 2026

Top quality

A superior standard hotel in prime location - close to the Cathedral and a two minute walk from the Metro line (for direct line to the airport taking 20 minutes).
Our room was clean and spacious, with coffee making facilities, TV, sofa, rain shower and comfortable king-sized bed.
Breakfast was a real treat, with everything you could possibly want available in a pleasant restaurant. There is no swimming pool but a well-equipped gym, with sauna and steam room. The staff are friendly, efficient and obliging.
We had a superb view from our room (see picture) but the downside was that there was a lot of late-night noise from Saturday revellers. Whether it was a one-off celebration or a regular sound of people leaving a nearby club, I’m not aware. But our two other nights there were peaceful.

Hotel response

Comment: 17 Jul 2026

Dear DavidWooding,
Thank you for your taking the time to review your recent experience at the InterContinental Sofia. We do love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon!
With kind regards,
Kiril Radoev
Director of Operations

Anonymous traveller

Comment: 19 Jul 2026

Stayed in: Jul 2026

A very nice stay at a very nice hotel. Great rooms, good service and excellent breakfast. Very nice location to access the city by walking. Close to the metro and the historical sites and churches.
Family vacation.

Couple

Comment: 18 Jul 2026

Perfect Location, Outstanding Service

Amazing hotel! The staff were incredibly friendly and went out of their way to accommodate every request we had, including a very early check in (Thank you Sevda!) Our room was amazing and beds were so comfortable. During our stay, Sofia was experiencing a heat wave. The hotel's central location allowed us to do most of our sightseeing early in the morning before the temperatures became too high. We could then return for breakfast and spend the hottest part of the day indoors, relaxing, reading, and enjoying the comfort of our room. We would return in a heartbeat.

Solo traveller

Comment: 18 Jul 2026

Good location but below the expected for an Intercontinental

The hotel although not luxurious is comfortable, but below the standard of the Intercontinental in other countries. The check-in is done in a cold manner. Breakfast is good, but nothing exceptional. They do not relocate the amenities daily, which is a serious flaw for this hotel standard. I had hot water problems on the second day of accommodation at 22:30. I called on the reception that had a bad management of the situation, saying that I was the only person to complain that there was no hot water. They suggested that I use the bathtub because the water was warm. Is that the right behavior? I was offered a bath in another room and in the middle of the bath the water froze! So the problem wasn't just in my room! The next day I talked to the manager and at that moment the conduct was correct: they gave me room upgrade, apologized for what happened, gave me 5,000 bonus points and left candy in the room. This is the correct way to solve a situation with a guest. At the check-out again they apologized for what happened and said that there had been a problem on all floors. However, I think the night reception should be better prepared for situations like this, as it acted completely incorrectly. I ate 2x in the restaurant and both times bad experience. The seafood risotto had 2 hamsters, 2 shrimp cut into pieces and 3 rolls of lime. The rice passed the boiling. The next day I ordered a soup that came with frozen vegetables! A hotel like this doesn't have fresh vegetables? If I return to Sofia I will definitely not stay in this hotel.

Couple

Comment: 7 Jul 2026

Stayed in: Jun 2026

City break

Excellent hotel ,room with cathedral view is good experience. Hotel has large, well fitted out room. Staff polite and helpful.good restaurant. The hotel is well positioned to explore the town

Hotel response

Comment: 17 Jul 2026

Dear omm2013,
thank you very much for sharing your wonderful feedback via Trapadvisor. We highly appreciate your positive comments and are looking forward to welcoming you back soon.
Best regards,
Kiril Radoev
Director of Operations