Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Prestige Lakeside Resort, WorldHotels Elite in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. All guests 19 and older must present a valid form of identification upon check-in. Please note, pet-friendly rooms are limited and based on availability. There is a there is a nightly charge applied. Please note, the fitness centre is available for guests 19 years of age and older. Please note: In an effort to offer guests the best possible experience, we are in the process of an extensive lobby renovation. Work began in early January and includes the replacement of flooring tiles, a new front desk area, new doors, painting, and décor changes. The project is expected to be ongoing until mid-March and will take place throughout the day and evening, up to 7 days a week. While we will do our very best to keep the impact on our valued guests as minimal as possible, there will be times when noise and dust levels will be elevated. At this time, the main entrance will be restricted and no longer available for use. Guests are asked to enter the resort through the convention doors (on the left end of the building near the park) where we have set-up a temporary front desk area. The resort’s pool, gym, and restaurants will remain open and a temporary pathway through the lobby will be used for guest access to those amenities. We recognize that these renovations may be disappointing to your stay, however, we hope you’ll join in the excitement regarding the wonderful changes ahead. Thank you for your patience and understanding; we look forward to offering an enhanced experience in the near future.