Please inform Hotel Amaca Puerto Vallarta - Adults Only in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 100 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. This is an adults-only property. Please note that this property is located on a hill and has stairs throughout. It is not recommendable for disabled people or elder people. Please note that pool is out of service from June 23rd to 28th 2019. Payment is also possible by PayPal. Please contact the property in advance for more information, using the contact details provided on your booking confirmation. Payment must be made within 48 hours of receiving the account details. Please consider, property does not have elevators, all upper floors are available only by stairs. Deposit Guarantee A Deposit equivalent to $1,000.00 MXN in cash is required for the safekeeping of the kit that is given to you at check-in, which includes keys and controls. At the time of check-out, our receptionists upon receiving the kit of keys and controls, they will proceed to deliver the $1,000.00 MXN that you left as a deposit.