Please inform Hotel Santiago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area and guests may experience noise. Please note that parking is available upon request. The hotel cannot guarantee the availability of parking spaces. Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost. Please note that for payments with credit card will only be accepted on site, the card holder will be required to present the card at the time of check in. The limit for check in is 18:00 hrs. Please inform Hotel Santiago in advance of your expected arrival time if you plan to arrive later, otherwise your reservation will be canceled after the time limit.. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.