Equity Point Marrakech
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Pool
Fitness centre
Spa
More about Equity Point Marrakech
Equity Point Marrakech
Equity Point Marrakech is located in the heart of the Medina, near the famous Jamaâ El Fna Square. Its rooftop terrace provides amazing views of the area. The guestrooms are well furnished and can sleep from 4 to 8 guests.
Reviews from 
Other
Comment: 16 Jun 2026
Stayed in: Jun 2026
Good stay
Overall, a very pleasant stay. The staff is welcoming, available, and always smiling, which makes the experience even more enjoyable. The location is ideal, well-situated, and convenient for getting around or exploring the surroundings.
The on-site restaurant is also a nice surprise: the dishes were good and well-presented.
One small point to improve: the bathroom doors make a rather unpleasant noise, which can be a bit bothersome.
The on-site restaurant is also a nice surprise: the dishes were good and well-presented.
One small point to improve: the bathroom doors make a rather unpleasant noise, which can be a bit bothersome.
Hotel response
Comment: 24 Jun 2026
Hey Farah,
Thanks a lot for sharing your experience with us! It’s great to hear that you enjoyed your stay — especially our team’s friendliness, the convenient location, and the restaurant dishes. That really makes our day.
We totally get what you mean about the bathroom doors. Sometimes little details like that can make a big difference in comfort. We’ve already shared this with our maintenance crew so they can check the fittings and make sure those doors open and close quietly from now on.
Next time you’re around, we’d love to have you stay again and see the improvement for yourself. Thanks for helping us make the place even better!
Warm regards,
Guest Experience Team
- We care at Equity Point
Thanks a lot for sharing your experience with us! It’s great to hear that you enjoyed your stay — especially our team’s friendliness, the convenient location, and the restaurant dishes. That really makes our day.
We totally get what you mean about the bathroom doors. Sometimes little details like that can make a big difference in comfort. We’ve already shared this with our maintenance crew so they can check the fittings and make sure those doors open and close quietly from now on.
Next time you’re around, we’d love to have you stay again and see the improvement for yourself. Thanks for helping us make the place even better!
Warm regards,
Guest Experience Team
- We care at Equity Point
Solo traveller
Comment: 18 Apr 2026
Stayed in: Mar 2026
Stressful experience and unprofessional
I had a very disappointing experience staying at this hostel from March 19th to March 24th.
Before arriving, I arranged a taxi through the hostel and received confirmation twice that it was booked. The taxi never showed up. As a solo female traveler arriving in a new place, this felt very unsafe and stressful.
When I got to the hostel, they couldn’t find my reservation—even though I showed my confirmation. While standing at reception, I checked Hostelworld and saw that my booking had been cancelled without my consent.
I had originally booked an all-female dorm and paid a deposit. Instead of fixing their mistake, I was told to make a new booking and pay another deposit. I never got the first deposit back—and I didn’t receive the second one back either.
On top of that, I was placed in a mixed dorm, despite specifically booking a female-only room. Other guests later told me that this type of dorm doesn’t even exist at the hostel, which is very misleading.
I tried to resolve this directly, but the hostel has not responded to my messages or refunded my money.
Overall, this experience was stressful, poorly handled, and unprofessional. I would not recommend staying here.
Before arriving, I arranged a taxi through the hostel and received confirmation twice that it was booked. The taxi never showed up. As a solo female traveler arriving in a new place, this felt very unsafe and stressful.
When I got to the hostel, they couldn’t find my reservation—even though I showed my confirmation. While standing at reception, I checked Hostelworld and saw that my booking had been cancelled without my consent.
I had originally booked an all-female dorm and paid a deposit. Instead of fixing their mistake, I was told to make a new booking and pay another deposit. I never got the first deposit back—and I didn’t receive the second one back either.
On top of that, I was placed in a mixed dorm, despite specifically booking a female-only room. Other guests later told me that this type of dorm doesn’t even exist at the hostel, which is very misleading.
I tried to resolve this directly, but the hostel has not responded to my messages or refunded my money.
Overall, this experience was stressful, poorly handled, and unprofessional. I would not recommend staying here.
Couple
Comment: 10 Apr 2026
Stayed in: Apr 2026
Disappointing experience
Disappointing experience: cumulative problems. Frustrating stay at this hotel. We had booked a superior room but received a standard, while being charged the higher rate. The refund was not made until after we reported it. The room was poorly insulated and located at the foot of the stairs, causing significant noise nuisance. A reminder about silence was only posted at reception.
Breakfast, very basic and without access to water, was proposed as a commercial gesture, but the overall experience lacked consideration and transparency
Breakfast, very basic and without access to water, was proposed as a commercial gesture, but the overall experience lacked consideration and transparency
Couple
Comment: 2 Apr 2026
Stayed in: Apr 2026
A total nightmare – Avoid at all costs!
I strongly advise anyone against staying at this place. My experience was a nightmare from start to finish. Around 9:00 PM, water literally started leaking from the ceiling of my room.
After reporting the issue, instead of apologizing or offering a proper solution, they moved me to a second room that was in appalling hygienic conditions: it was filthy and had an unbearable smell of mold and sewage. When I pointed out that it was impossible to stay in such an environment, the staff refused to look for other solutions and were extremely rude and unprofessional. Unacceptable behavior and a health hazard.
After reporting the issue, instead of apologizing or offering a proper solution, they moved me to a second room that was in appalling hygienic conditions: it was filthy and had an unbearable smell of mold and sewage. When I pointed out that it was impossible to stay in such an environment, the staff refused to look for other solutions and were extremely rude and unprofessional. Unacceptable behavior and a health hazard.
Solo traveller
NO
Comment: 6 Dec 2025
Stayed in: Dec 2025
Do not stay here
Very unfriendly staff and racist that do not allow Moroccans to stay. Incredible that this can happen in Morocco. Do not stay here.
Very good location
80, Derb El Hammam Mouassine Marrakech Medina, Marrakech, 40034, Morocco|1 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast options
Continental breakfast
Breakfast price
£7 (≈EUR 7)/person
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 10 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that according to local law Moroccan nationals cannot be accommodated in dormitory rooms. Moroccan nationals are requested to book private rooms. When a booking is made for more than 10 people per reservation different payment and cancellation policies may apply. The hostel will contact you after booking with more information.
For sharing rooms, if either or both of guests are Moroccans, they will be required to show a marriage certificate, otherwise the hotel reserves the right to reject for check-in.
According to government policy and social customs in Morocco, marriage certificate need to be provided upon check in if a male and female shares a room and one of them is Moroccan or Muslim.
This hotel accepts the following payment methods:
Cash
Equity Point Marrakech: FAQs
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