Please inform The Wave Hotel Condado in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. In accordance with the Executive Order 2021-062 of the Governor of Puerto Rico of August 4, 2021 and the Tourism Company Guides of August 6, effective on Monday August 16, 2021, it will be required that all Guest present at the time of check-in the immunization certificate (COVID-19 Vaccination Record Card) or document proving that they have completed their vaccination process against COVID-19 or in case of not being vaccinated, they must present negative molecular test (PCR) result - SARS-CoV2; "NAAT" type or antigen test - with testing performed no later than 72 hours prior to the start of your stay. A person is considered fully vaccinated two (2) weeks after the second dose was given for the Pfizer or Moderna vaccines, or two (2) weeks after receiving the single dose of Johnson & Johnson's Janssen vaccine. Guests will also need to present their identification upon Check-In to corroborate the evidence provided. Failure to submit the negative COVID-19 test or the presentation of the vaccination card during the check-in process will result in the cancellation of the reservation and the denial of entry to the hotel. Deposits or payments made for canceled reservations will not be refunded. For the Classic Queen Room: This room could be handicap accessible, subject to availability. Please call to confirm. For the Comfort King: The unit offers 1 bed. This room could be handicap accessible, subject to availability. Please call to confirm.
