EUROPA
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
More about EUROPA
EUROPA
Europa is located right next to Puerta del Sol Square in central Madrid. It offers air-conditioned rooms with a private balcony, free Wi-Fi and a flat-screen TV.
Reviews from 
Family traveller
IN
Comment: 11 May 2026
Stayed in: May 2026
Front-Row Seats to Puerta del Sol: Our Stay at Hotel Europa!
The shorter version
Overall a great stay in Madrid with outstanding views of Puerta del Sol. Our room was the biggest throughout our trip in Spain!
The longer version
** Arrival & First Impressions **
After landing in Madrid, our taxi dropped us in front of Hotel Thompson Madrid. Because the area surrounding Puerta del Sol is a pedestrian-only zone, we had to roll our luggage for about 100 meters down Calle de Tetuán and Calle del Carmen — an unpleasantly loud rumble over the street paving. We arrived early around 1:00 PM, and since our room wasn't ready yet, we stowed our bags with the reception desk.
** Dining at the Hotel **
We decided to have lunch at the hotel restaurant, which offered warm service and decent food. We ordered a Vermouth, a Sangria, a red Rioja wine, creamy chicken croquetas, huevos rotos, and a paella mixta, finishing with a coconut panna cotta. However, the clear winner and our first true highlight of the trip was the local Vermouth. Afterward, we headed out for a short stroll before returning to check in around 3:30 PM.
** Service & Language **
While we are just beginning to learn Spanish, the reception staff was able to converse in English, which made our stay much easier. Connecting with locals in their native language is wonderful, but we were grateful for the smooth communication here. Darlene handled our check-in, and Carlos kindly helped us bring our luggage up to the room.
** Room #430: Space & Views **
A unique feature of this hotel is that guests can virtually pre-select their rooms. We chose room #430, a quadruple room with four beds. It turned out to be the largest accommodation of our entire trip across Madrid, Málaga, and Barcelona. Best of all, it featured two balconies offering front-row views of Puerta del Sol, putting us literally right in the bustling center of Spain. We even got a free viewing of a street dance performance at 1 am in Puerta del Sol, right from our room's balcony :) The only turnoff in the room was one of the mirrors marred by black spots.
** Amenities & Maintenance **
To surprise my family, I had pre-ordered chocolate-coated strawberries to the room. Unfortunately, they were a bit sour. We were however pleasantly surprised with a couple of complimentary fruit baskets. Overall, the property is very well-maintained; our room, the hallways, and the stair carpets were quite clean. The ground-floor restaurant and its terrace stayed buzzing with guests throughout the day.
** Breakfast & Staying Hydrated **
Although the breakfast spread could improve, it shouldn't be compared to top-tier luxury hotels. On our first day, our room was stocked with four small, complimentary bottles of water, but this was a one-time perk. Buying water at the hotel later proved expensive at €15 for four small bottles. For the rest of the trip, we bought our water much more economically at nearby El Corte Inglés and Carrefour stores.
** Luggage & Airport Transit **
Traveling with three large suitcases, three carry-ons, and personal bags, we weren't sure if a standard airport taxi would have enough boot space. To play it safe, we booked a Uber Van for our arrival. However, we realized later that Madrid's regular sedan taxis have sufficient trunk space and are a much more economical choice. Upon checkout, we easily took a standard sedan taxi from the stand on Calle Alcalá.
** Nearby things to do
Quite a lot of the attractions are accessible with a short walk - Puerta del Sol is right in front, Plaza Mayor is a 10-mins walk and Mercado San Miguel is just next to it. The El Retiro Park is about a 20 mins brisk walk. Our dining choices were also quite close for short walks, less than 10 mins. Lots of shops around too!
Overall a great stay in Madrid with outstanding views of Puerta del Sol. Our room was the biggest throughout our trip in Spain!
The longer version
** Arrival & First Impressions **
After landing in Madrid, our taxi dropped us in front of Hotel Thompson Madrid. Because the area surrounding Puerta del Sol is a pedestrian-only zone, we had to roll our luggage for about 100 meters down Calle de Tetuán and Calle del Carmen — an unpleasantly loud rumble over the street paving. We arrived early around 1:00 PM, and since our room wasn't ready yet, we stowed our bags with the reception desk.
** Dining at the Hotel **
We decided to have lunch at the hotel restaurant, which offered warm service and decent food. We ordered a Vermouth, a Sangria, a red Rioja wine, creamy chicken croquetas, huevos rotos, and a paella mixta, finishing with a coconut panna cotta. However, the clear winner and our first true highlight of the trip was the local Vermouth. Afterward, we headed out for a short stroll before returning to check in around 3:30 PM.
** Service & Language **
While we are just beginning to learn Spanish, the reception staff was able to converse in English, which made our stay much easier. Connecting with locals in their native language is wonderful, but we were grateful for the smooth communication here. Darlene handled our check-in, and Carlos kindly helped us bring our luggage up to the room.
** Room #430: Space & Views **
A unique feature of this hotel is that guests can virtually pre-select their rooms. We chose room #430, a quadruple room with four beds. It turned out to be the largest accommodation of our entire trip across Madrid, Málaga, and Barcelona. Best of all, it featured two balconies offering front-row views of Puerta del Sol, putting us literally right in the bustling center of Spain. We even got a free viewing of a street dance performance at 1 am in Puerta del Sol, right from our room's balcony :) The only turnoff in the room was one of the mirrors marred by black spots.
** Amenities & Maintenance **
To surprise my family, I had pre-ordered chocolate-coated strawberries to the room. Unfortunately, they were a bit sour. We were however pleasantly surprised with a couple of complimentary fruit baskets. Overall, the property is very well-maintained; our room, the hallways, and the stair carpets were quite clean. The ground-floor restaurant and its terrace stayed buzzing with guests throughout the day.
** Breakfast & Staying Hydrated **
Although the breakfast spread could improve, it shouldn't be compared to top-tier luxury hotels. On our first day, our room was stocked with four small, complimentary bottles of water, but this was a one-time perk. Buying water at the hotel later proved expensive at €15 for four small bottles. For the rest of the trip, we bought our water much more economically at nearby El Corte Inglés and Carrefour stores.
** Luggage & Airport Transit **
Traveling with three large suitcases, three carry-ons, and personal bags, we weren't sure if a standard airport taxi would have enough boot space. To play it safe, we booked a Uber Van for our arrival. However, we realized later that Madrid's regular sedan taxis have sufficient trunk space and are a much more economical choice. Upon checkout, we easily took a standard sedan taxi from the stand on Calle Alcalá.
** Nearby things to do
Quite a lot of the attractions are accessible with a short walk - Puerta del Sol is right in front, Plaza Mayor is a 10-mins walk and Mercado San Miguel is just next to it. The El Retiro Park is about a 20 mins brisk walk. Our dining choices were also quite close for short walks, less than 10 mins. Lots of shops around too!
Anonymous traveller
Comment: 16 Jul 2026
Stayed in: Jul 2026
Really down town, a little noisy at night, but for seeing the attractions amazing location, the same goes for restaurants.
Park house some minutes walk away, with nice large parking spaces.
Amazing Royal palace!!
Park house some minutes walk away, with nice large parking spaces.
Amazing Royal palace!!
Anonymous traveller
Comment: 16 Jul 2026
Stayed in: Jul 2026
We liked this hotel which is right in the city center. Despite of this location, it was very quiet since the windows were really soundproof when closed. The room was very clean and spacious for the three of us. The staff was very kind and helpful.
Anonymous traveller
Comment: 14 Jul 2026
Stayed in: Jul 2026
The location of this hotel is brilliant- really central. Rooms are great and the hotel very clean. It would have been nice to have a place to exercise (eg a gym or pool) but that’s a nice to have rather than a must. Highly recommend!
Anonymous traveller
Comment: 12 Jul 2026
Stayed in: Jul 2026
The rooms had just been remodeled so they were even better than what was expected. The staff showed us to our room and explained how to use the lights (key card in the slot, something Americans aren’t used to) and how to operate the air conditioner controls. The location can’t be beat in the central spot of Sol with tons of restaurants and shops. The hotel is excellent and we would stay here again if in Madrid.
Excellent location
Calle Carmen, 4 (Puerta del Sol), Sol, Madrid, 28013, Spain|0.28 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
£13 (≈EUR 15)/person
Breakfast times
07:00 - 10:30 from Monday to Sunday
Please inform Hotel Europa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. When booking more than 5 rooms, different policies and additional supplements may apply. Please note that the property reserves the right to pre-authorise credit cards prior to arrival.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
This hotel accepts the following payment methods:
Cash
EUROPA: FAQs
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