Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Casa Oretani in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool #1 is closed from Mon 15 Sept 2025 until Sun 31 May 2026 Please contact the property by phone upon arrival in order to meet for key collection. If you are unable to locate them, please go to Calle Santa Cruz, 7. Pets are not allowed inside the guest house but may sleep in the entrance upon request. The entrance is insulated and enclosed.