Please inform Baan Samui Resort - SHA Extra Plus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of THB 2000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that the name of the credit card holder must be the same as the guest’s name and the credit card must be presented to the property upon check-in. If the guest fails to present the credit card, the hotel shall reserve the right to require a new payment and credit cards of third parties will not be accepted. Please note that an extra fee is applicable for non-registered guests. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that in case of early departure, the hotel reserves the right to charge the total amount of the reservation.