Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Penguin Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Valet parking charge: $39.90 per day for standard vehicles, including sedans, SUVs, and minivans. $51.30 per day for commercial vans or vehicles with up to 15 seats Guests are welcome to enjoy the rooftop pool located at our partner property adjacent to the hotel.. Please note the guest's identification used at check-in must match the name on the reservation and the name on the credit card used to pay for their stay. Guests under the age of 18 must be accompanied by a parent or official guardian to check in. Please note a USD 150.00 per night, per room deposit will be charged on the day of arrival for incidentals and is refundable. Your deposit will be released upon checkout, subject to an inspection of the property. A daily mandatory resort fee will be charged and covers cost of: -Beach towels -Housekeeping service -In-room bottled water -In-room safe -High-speed internet access -Access to partner property amenities -Access to partner property's rooftop pool -Local and domestic phone calls -Luggage storage The nightly resort fee of USD 38.76 (tax inclusive) per accommodation is based on 2 guests. An additional nightly resort fee of USD 19.38 (tax inclusive) will be charged for each additional guest. The resort fees are excluded from the rate and collected at the property upon check-in. For reservations of more than 5 rooms, please contact the property directly for availability and group rates. Please inform Penguin Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.